We all are difficult at times. Some of us more than others. I often think about the story below to help identify if I’m being a jerk:

When I find myself particularly impatient and annoyed, I remind myself that I may well be coming across as a difficult person.

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Barbara Fagan-Smith

Barbara Fagan-Smith

Founder and CEO of ROI Communication and the Chief Catalyst for Living ROI. She is committed to helping people and organizations bring their best to the world.